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Director

Director

Work Experience

EXPERIENCE AND ACHIEVEMENTS

Clients Ascom, AT&T, Barclays, Belgacom, Bellcore, BRT, BT, Cellnet, Cable & Wireless, HP,
Millicom Cellular, Mercury Communications, Nortel, OKI, Philips, IBM, ICI, Swift, Telstra, Visa.

1995-Date Jupiter Services
Director specialising in interim management for information, communication and technology clients focusing on business strategy and marketing implementation. Interim assignments include:

Identified and managed joint venture opportunity for international telecoms organisation.
Managed introduction of new global IP service for international telecoms organisation.
Designed business plan for global network opportunity for international telecoms organisation resulting in major service investment.
Managed market entry for Internet services for UK telecoms operator resulting in a successful service launch.
Developed customer contact strategy for international telecoms organisation resulting in improved customer relations.
Developed a strategic alliance for a global telecoms organisation resulting in new service deployment.

1992-95 PA Consulting Group
PA Consulting is a leading international management and technology consultancy.
Revenue £170m, Staff No 2,500.

Consultant in the Computers & Telecoms Practice, specialising in advising clients on a range of strategic and business issues. Reported to a Partner and achievements included:
Developed sales improvement plan for Swiss telecoms provider leading to 15% increase in sales.
Prepared market entry strategy for UK wireless telecoms operator resulting in successful funding.
Developed market strategy for UK telecoms operator resulting in 5% increase in market share.
Managed partner selection for a Belgian mobile telephone operator leading to a joint venture.
Developed cash flow forecasts and associated acquisition valuations for UK telecoms operator.
Prepared acquisitions analysis on information provider market for Dutch electronics company.
Devised market strategy for US network supplier leading to improved major bid success.
Evaluated switch market for Canadian telecoms manufacturer resulting in product enhancements.
Prepared market review for US datacoms supplier resulting in more effective sales targeting.
Reviewed UK cable TV market for Australian company leading to business development plan.
Conducted market review for Japanese mobile supplier leading to launch of GSM handset.
Reviewed electronic messaging opportunities for a German postal administration.

1990-92 Mercury Communications, Managed Network Services
Mercury is a provider of telecommunications services. Revenue £1bn, Staff No 15,000. The division provided a range of telecoms outsourcing services to corporate customers.

Group Product Marketing Manager for Mercury 5000, a range of managed national and international data network services. Reported to the General Manager and achievements included:
Managed the product portfolio generating £11m pa with full profit and loss responsibility.
Managed the successful launch of three major network products.
Coordinated analysis and implementation of a tariff review resulting in 10% revenue growth.
Initiated recommendations for network development resulting in a £2m capital investment.
Implemented Mercury's total quality management programme resulting in 5% cost savings.
Established and developed a team of marketing professionals.

1986-90 British Telecom, Global Network Services
BT is a provider of telecommunications services. Turnover £13bn, Staff No 250,000. The division provided managed data network services to corporate customers.

Marketing Manager for a group of X.25 network products and services.
Promoted to the position and reported to the Group Marketing Manager, achievements included:
Managed the existing product portfolio generating £8m pa with full profit and loss responsibility.
Commissioned market research studies leading to improved sector targeting.
Coordinated business and financial evaluations of new products.
Launched two major products and developed penetration of finance sector.
Developed tariff and service packages for the corporate market resulting in 15% revenue growth.
Managed a marketing team.

Product Marketing Manager for Cardway, a network providing electronic funds transfer at point of sale (EFTPOS). Reported to the Marketing Manager, achievements included:
Established feasibility testing and directed product development team.
Prepared and presented the business case at board level.
Managed the introduction of the network to 90 cities throughout the UK.
Prepared account development plans for major accounts.
Grew revenue to £4m pa.
Managed a product marketing team.

Marketing Communications Manager for Packet Switchstream, the X.25 managed data network.
Transferred to a new division and reported to the Marketing Manager, achievements included:
Managed a £200k communications budget and reduced overall costs by 5%.
Selected and appointed new agencies and improved effectiveness of communications.
Managed a marketing communications team.

1982-86 British Telecom, Products and Services
The division provided products and services to corporate customers.

Marketing Planning Manager for a range of products and network services.
Promoted to the position and reported to the Marketing Manager, achievements included:
Established the production of an annual marketing plan.
Managed a research project resulting in a major investment in a fibre network.

Product Manager for Displayphone, a combined computer terminal and telephone.
Managed production of business case and product launch.
Grew revenue to £500k pa.

Marketing Services Manager for a range of products and network services.
Initiated competitor analysis, marketing research and promotions.

EDUCATION AND QUALIFICATIONS

1983-84 Chartered Institute of Marketing
Diploma in Marketing
1981-82 University of London
Imperial College School of Management
Master of Science, Management
1977-80 University of Leeds
Bachelor of Science (Honours), Civil Engineering


Education

EDUCATION AND QUALIFICATIONS

1983-84 Chartered Institute of Marketing
Diploma in Marketing
1981-82 University of London
Imperial College School of Management
Master of Science, Management
1977-80 University of Leeds
Bachelor of Science (Honours), Civil Engineering


Skills

An interim marketing professional with 19 years experience gained within the information, communication and technology sectors. Experience of full profit & loss responsibility and a proven ability in all aspects of strategic and marketing management. A practical, pragmatic and hands-on approach. Energetic and persuasive with strong communication, interpersonal and team management skills. Ability to quickly integrate into client organisations.


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