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Procurement & FM Specialist

Procurement & FM Specialist

Work Experience

Interim Head of Procurement March 2003– to February 2004

Working as an Independent Consultant initially engaged to provide strategic Procurement & Facilities Management services to an extremely busy department. Engaged May 2003 as Interim Head of Procurement managing the complete procurement function and a full F.M and Hotel Services outsourcing mobilisation for an Healthcare Charity, Jewish Care operating 45 Care Homes. Responsibilities include negotiation and implementation of legal agreement, procedures SLA’s and KPI’s, affirmation analysis of business model, help desk review / specification, TUPE reconciliation and client / supplier liaison. Full departmental & P&L responsibility. Implementation of on-going tenders and development of an information and document tracking system.

Achievements

· Identified deficiencies within the RFP & catering specification metrics achieving a £1M cost reduction over term.
· Identified & implemented cost reduction initiatives across a range of supplier sectors
· Successful recruitment of Permanent Head of Procurement
· Construction of the 2004 Property and Procurement budgets



GREY ARCHER PLC January 2001– August 2002

New e-commerce venture funded by Nomura Principle Finance Group, created in 2001 to exploit new income opportunities arising from the changing structure of Public House ownership in the UK. Activities include the provision of infrastructure, I.T, Utility and Communication services to the business and scaling to 15,000 independent businesses and the development of a leading edge package of Digital products designed to increase the profitability of participating Businesses.

Director – Strategic Supplier Sourcing / Digital Product Development (Equity Director)

Key Responsibilities

· Key member of the management team reporting directly to the board. Responsible for strategic sourcing, specification negotiation and on-going management of all infrastructure commercial contracts based on projected expenditure & revenue generation. Full P & L responsibility for budget in excess of 100M.
· Sector responsibility for Desk Top and Back Office I.T Infrastructure and Support, Training, Utilities, Voice and Data Telecommunications, ISP services, Billing, Insurance, Vehicles, EPOS, Card Processing, On-Line Jukeboxes and Gaming Machines and Exchange suppliers.
· Development of additional revenue streams from IP based Digital products

Achievements

· Delivered Infrastructure contracts on time and below expected Budget costs with a total value projected at circa £110m at peak capacity
· Negotiated Utility and Communications contracts with major UK providers securing capacity to re-sell to participating businesses at costs £40m below budget expectations.
· Detailed participation in the development of Business model used to secure funding for start up from Nomura Principle Finance Group.
· Specified, Sourced and contracted out key business critical Training and Installation Services managed via highly specific Service Level Agreements.
· Developed a business strategy for new Digital products delivering circa 47% of expected Business Profits.
· Sourced, specified and negotiated Contracts offering a range of market leading Digital Entertainment products to participating Businesses.
· Development a national Broadband infrastructure capable of scaling out to multi’000 businesses delivering broadband capability via DSL and Satellite.
· Development of a National Public Access Broadband Network


SERVUS FACILITIES MANAGEMENT LTD

January 1998 to December 2000

Created in October 1997 following the acquisition by Nomura Principle Finance Group of Turner & Townsend Facilities Management to compliment the portfolio of nineteen businesses controlled by The Principal Finance Group. The Servus client base included Public Sector and Blue Chip organisations including The DTI, CBI, Royal Courts of Justice, Premier Prison Service, Kodak UK, Granada and EDS.

Procurement Director April 1999 to December 2000

Head of Procurement January 1998 to April 1999

Key responsibilities

Board Director reporting to the MD and the Board. Managing the in house and client site based procurement teams to identify and deliver:

· A complete review of existing procurement and business practice within the newly formed Servus and their associated client base. Sector responsibility for Desk Top and Back Office I.T Infrastructure, Utilities, Voice and Data Telecommunications and all MRO services.
· Review and aggregate group expenditure across the supply chain within the existing Servus client base and Nomura Portfolio businesses.
· Ongoing management and delivery of contracted supplier services.
· Significant member of the new business project team with the goal of winning new business through tender responses, PFI / PPP bid submissions and development within the existing client base.
· Full departmental P & L responsibility.
· Identify and define eCommerce opportunities across the client portfolio.

Achievements

· Identified, implemented and managed a wide range of Cost Reduction and Efficiency Improvement projects delivering in excess of £15m annual savings.
· Developed and implemented Best Procurement Practice including Product and Service Specifications, Pricing Instructions, Tender Evaluation procedures and Contract Negotiation techniques.
· Consolidated and leveraged group purchasing enabling increased generation of fee income from existing and new clients.
· Introduced the concepts of Partnering and Collaborative working relationships throughout the Supply Chain.
· Developed and presented a comprehensive E-Commerce Strategy capable of meeting the needs of Servus, its Client base and all other Nomura owned businesses, resulting in the award of £500K funding to undertake a full investment appraisal and small scale trial.
· Successful completion of the above leading to the release of £5m funding to Servus for development of on-line MRO Buying Exchange, and the formation of a new Project with £30m funding to develop a Pub and Leisure Industry Exchange in October 2000 – to become known as Grey Archer PLC.
· Promoted to Procurement Director April 1999.


RIBBON REVIVAL August 1993 – November 1998

Part of a national network of Franchise businesses manufacturing and marketing compatible printer cartridges and the provision of managed I.T network services throughout the West of England.

Commercial Director January 1996 to November 1998
Business Development Manager August 1993 - January 1996

· Established successful accounts with major organisations in both public and private sectors including the regional NHS, Education Authorities and Councils.
· Developed and introduced a defined marketing strategy, new marketing materials, web based ordering.
· Redefined the business as a supplier of outsourced Network management services.
· Reduced cost of production by 15% increasing profitability by 40%.
· Promoted to Commercial Director in 1996.
· National Award in 1998 for Innovation.


CAPRICE PUBLICATIONS September 1989 - June 1993

Managing Director

Full P & L responsibility for the launch and all aspects of the business including Sales, editorial content and integrity, procurement, production, and distribution. Initially a quarterly County magazine, Style achieved good growth both in the subscription and retail sectors and generated interest from The Virgin Group as an in flight magazine. Achieved monthly national distribution through W.H. Smith prior to the sale of the title.

WESTERN ABRASIVES August 1989 - August 1990

Joined the family Business as Commercial Manager responsible for the day to day running of a Natural Industrial Diamond Processing Plant. Responsibilities included marketing and the expansion of the customer database, purchasing and importation of raw material from the diamond markets in Antwerp, and the manufacture, sale and export of related machinery to the trade. Following a family decision assisted in the sale of the business.

COMMAND PERFORMANCE INTERNATIONAL September 1987 - June 1989

Offered the opportunity to be involved in setting up a Hair Salon for an investor with a brief to co-ordinate the launch and management of a new franchise in a freshly built shopping centre. Responsibilities: to source, train and motivate a new team, and to create a thriving business for an inexperienced investor with no prior industry knowledge or training. The Salon achieved well above projected targets with a growing reputation for excellence.

ANDRE’ BERNARD March 1983 - June 1986

Following successful completion of training at Vidal Sasoon I joined the Knightsbridge salon. Within the month promoted to Salon Trainer and Artistic Director for both the Knightsbridge and Oxford Street Salons. In June of ‘83 asked to set up a regional training centre within the salon environment. Promoted to the position of Artistic Director to the Japanese salons mid 1993. Based in the heart of Tokyo, my responsibilities were that of Trainer, Stylist, assistant Salon Manager and Ambassador for a small group of exclusive salons for a one-year contract.

Having returned from Japan, established the first Y.T.S. training courses in the UK at the new training centre in central London. Throughout employment with Andre’ Bernard, held responsibility for testing consumable products for use in the salons and assisted in sourcing of supply contracts for the group.


Education

Associate Member of The Chartered Institute of Purchasing and Supply (ACIPS). Currently undertaking MCIPS accreditation through the Professional Development Programme.

Member of The British Institute of Facilities Management (MBIFM).

Seminars / Workshops – Procurement (CIPS), Sales, Marketing & Business Management (IOD) & I.T (CLAIT).

Vidal Sassoon, Davies Mews, London W1. September 1982 - March ’83
4 Vidal Sassoon Technical Diplomas Distinctions

South Devon Technical College, Torquay, Devon. September 1981 - June ’82 OND General Engineering

Knowles Hill School, Newton Abbott, Devon.
5 O’ Levels September 1980 - June ’81


Skills

Self assured business manager, decisive and entrepreneurial by nature, flexible and highly skilled at change management. A strategic thinker with an ability to combine an analytical approach with creative flair to identify new opportunities to drive efficiencies and profitability. Highly motivated and energetic leader with a proven track record gained through twenty years business experience across a wide range of industries. Excellent negotiation and communication skills combined with strong knowledge of commercial law. Natural and comfortable developing relationships at all levels. Well-balanced management and personnel development skills and an advocate of the “team approach”. Proven ability to deliver multiple high value concurrent complex projects to multiple business units & clients.


Languages

English Only

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