beschikbaar?

General mgmt, Personnel mgmt, Practice mgmt

Work Experience

WORK EXPERIENCE

Company : Cap Gemini Ernst & Young NV
0005 Period : Feb 2001 to now
Function : People Manager and co-responsible for general management of the Practice (80 people)
Achievements : - Co-managed 80 Microsoft IT professionals in an Advance Development Practice
- Structured and implemented the People Management processes of the practice
- Trained a team of new People Managers so that they could operate independently
- Defined an implemented the People Management strategy for the practice
- Grew the practice from 64 employees to 82 employees in 1 year (net)
- Instigated a culture change within the practice
- Managed a team of 2 People Managers and 1 Resource Allocator
- Developed and coached 30 senior professionals in their careers
(assignments, training, project & performance evaluations, salaries, etc.)
- Implemented a new project staffing strategy for the practice
- Maintained an employee utilization of 73% average even during a market dip
- Co-responsible for the general management and result of the practice (turnover: 10M euro)
(vision-definition, strategy, budgeting, forecasting and operations: practice result in 2001=
100,5% of target ytd)

Company : Headstrong International
0005 Period : May 2000 to Jan 2001
Function : Human Resource Manager
Achievements : - Defined and structured the Human Resource Department
- Defined and implemented a new organizational model (Self Steering Teams)
- Developed and implemented a new Recruiting strategy
- Aligned the Human Resource Policy with the Commercial strategy

Company : Cap Gemini Nederland BV
9711 Period : November 1997 - May 2000
Roles : Performance Improvement Manager / Business Developer / People-manager / Consultant / Project Manager
Achievements : As Performance Improvement Manager (Finance Division - R@pid+ - Sep 98 to May 00)
- Marked improvement in unit performance for sales, delivery and competence
building. Achieved by interviewing employees on-site and signaling the following:
* sales opportunity to the responsible Account manager
* delivery issues to the responsible Delivery manager
* people issues to the responsible People manager
As Business Developer (Finance Division - Apr 99 to Sep 99)
- Developed business in the Dutch financial market for the areas of:
* Straight Through Processing
* Mergers and Acquisitions
* Packaged Based Systems
* ICT Effectiveness
* Component Based Development
-Cooperation with the CG Account Managers
As People-manager (Finance Division - R@pid+ - Jun 98 to May 00)
- Developed and coached 30 software developers in their careers
(assignments, training, project & performance evaluations, salaries, etc.)
- Along with 3 managers, grew the unit from 54 to 115 employees in 2 years
- Developed a Team Maturity Model (TMM) with the Deputy Business Unit Manager
to increase employee retention, motivation and responsibility
(nominated as a Best Practice at the CG Innovation Forum 1999)
- Implemented the Team Maturity Model (TMM) and coached 3 teams to maturity
- Later developed and implemented the Dynamic Team Maturity Model (DTMM) with
the Business Unit Manger to facilitate multi-disciplined capabilities
- Raised the employee utilization to 70% average
As Consultant
Client : VGZ Zorgverzekeraar – May 98 to Nov 98
- Mobilized and facilitated a task force for research into archive management
- Developed a vision for company-wide documentation management
- Sold the vision to line management, directors and executive committee
- Produced a proposal for company-wide documentation management
(in co-operation with CG Business Consulting)
As Project Manager
Client : VGZ Zorgverzekeraar – Mar 98 to Nov 98
- Managed the redesign of the business processes for contract registration
- Cooperated with the technical project leader to develop the system
- Mobilized and managed a task force that developed procedures for the new
administrative organization
- Mobilized and managed an implementation task force for the new system
- Mobilized and managed a communication task force
- Facilitated workshops and trained users in facilitation techniques

Company : Tracon Services
9502 Period : February 1995 - October 1997
Environment : Training Institute (own business)
Achievements : - Set up my own training institute and grew the business to 16 freelance trainers
- Specialized in selling and delivering IT user training to hardware & software dealers
- Provided training & consulting services for system functionality, personal and social skills
- Trained the freelance trainers in methodology & approach
- Important clients : Marketech, Nul-Zes Solutions, Hewlett Packard, TNT Express Worldwide

Company : Kenda Knight
9002 Period : February 1990 – January 1995
Function : Consultant / Trainer
Achievements : Client : Canon Europe NV (Project: GENIAL - Europe)
- Formed part of a project team to implement an integrated system for Canon in Europe
- Communicated Canon vision to executive directors and management teams in all countries
- Mobilized and coordinated task forces for each area (finance, logistics, order processing, etc.)
- Operated as bridge between the user organization and technical team
- Developed functional and operational training & guides for all areas (12 in total)
- Trained local trainers in each country

Company : Hewlett Packard International
8205 Period : May 1982 – January 1990
Functions : System Engineer / Marketing Assistant / Sales Assistant / Personnel Assistant / Contract
Achievements : As System Engineer (Hewlett Packard Nederland - Mar 88 to Jan 90)
- Software support on PC’s for the internal organization (helpdesk)
- Hardware dealer software support on PC’s
- Product training development and implementation
As Marketing Assistant (Hewlett Packard NER – Sep 86 to Feb 88)
- Assistant to the Marketing Manager for the Northern European Region
- Secretarial and support activities for the Marketing department
As Sales Assistant (Hewlett Packard Switzerland – Jan 85 to Aug 86)
- Assistant to the Sales Director Europe
- Co-ordination of sales activities
- Developing and leading sales training
- Arranging and hosting executive seminars
As Personnel Assistant (Hewlett Packard South Africa – Dec 82 to Oct 84)
- Assistant to the Personnel Manager
- Personnel administration & secretarial support for the Personnel department
- Initial screening and interviewing
- Staff training
As Contract Assistant (Hewlett Packard South Africa – May 82 to Nov 82)
- Input and updating of contracts
- Telephonic sales
- Customer follow-up

Company : DB Thermal
8101 Period : January 1981 - April 1982
Function : Financial Assistant
Achievements : - Assistant to Financial Manager
- Secretarial support and financial administration
- Coordination of the lease car fleet

Other work experience
Editor – Political Magazine (South Africa)
1982 – 1984

Education

FORMAL EDUCATION
Roodepoort High School (South Africa) Jan 1975 - Dec 1977
Senior Certificate (Matriculation)
Evangelical Bible College (South Africa) Jan 1978 - Nov 1980
Advanced Theological Diploma
Webster University (The Netherlands) Oct 1988 - May 1991
Bachelor of Arts (Computer Studies)
Webster University (The Netherlands) Sep 1994
Master of Arts (Management)


OTHER EDUCATION
Nasser Certificate of Competence (South Africa) 1984 Iterative Sales & Delivery Training (The Netherlands) 1998
HP3000 Introduction to Computers (South Africa) 1984 Het Bankbedrijf – NIBE (The Netherlands) 1998
HP3000 System Operator (The Netherlands) 1987 Mastering the Art of Coaching (France) 1998
Integrated Marketing (Finland) 1987 Sales fundamentals 2 (The Netherlands) 1999
Project Management (The Netherlands) 1987 Performance evaluation (The Netherlands) 1999
PC Networking, Installation & Support (France) 1989 Selecting & recruiting (The Netherlands) 1999
Effective Communication Skills (France) 1989 Personal Effectiveness for Managers (Netherlands) 2000
Iterative Application Development (The Netherlands) 1998 Sales and Account Management - Krauthammer (NL) 2003

Skills

PROFESSIONAL SUMMARY
Main fields of expertise: People, Processes, Sales & IT
Organizational and planning skills
Leadership & management capability
Ability to coach and give advice
Entrepreneurial


FIELDS OF EXPERTISE
People Processes Sales Information Technology
Training Process facilitating Selling Programming: Cobol, Pascal, Basic
Coaching Vision development Business Development Methods: LAD / IAD / RAD
Motivating Organization modeling Account Management Functional designing
Communicating Business Process Redesign Relationship Management Training
Mobilizing Project Management
Recruiting
Career Development
People Management (operational)
Human Resource Management (organizational)

Languages

LANGUAGES
English (native), Dutch (fluent), French (working knowledge), Afrikaans (working knowledge), German (understanding)

Other

INTERESTS AND ACTIVITIES
Skiing, Tai-Chi, In-line skating, Jogging

 beschikbaar?