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Interim manager

Interim manager

Work Experience

Nov 1998 – Apr 2005 Pattonair Ltd
• Progressive 6½-year career with VAR parts supplier to the aviation industry.

Oct 2000 – Present Account Manager Pattonair
• Appointed to oversee management of 3 Account Coordinators and accounts with Vickers, Dunlop, Messier-Dowty, FR Hi-Temp, Honeywell and Westland.
• Gained preferred supplier status with Vickers resulting in increase in orders from £350K to £1million pa.
• Oversaw growth of Westland account to £2million, and Honeywell to £1million.
• Took over personal management of Goodrich account, the largest client for the company.
• Focused on exceeding expectations, meeting SLA requirements and ensuring that ad-hoc quotations were turned around immediately.
• Established preferred supplier status with Goodrich reversing a massive business risk, and growing the value by £500K to c£9million.

Nov 1998 – Sep 2000 Account Coordinator Pattonair
• Recruited to manage and grow existing customers through effective customer care and promoting products and services.
• Inherited troubled relationship with Westland Helicopters and grew account from £150Kpa to £1.3million in 1 year, making it one of Pattonair’s top ten accounts.
• Focused on nurturing close relationships with all contacts within the client company and exceeding expectations at every opportunity.
• Transformed relationship with Honeywell growing the account from £70K to £500K within 2 years.

Apr 1992 – Oct 1998 Machine Coordinator Tetra Pak Ltd
• Joined as Spare Parts Coordinator ensuring accuracy and promptness of orders.
• Promoted after 2 months and put in charge of conveying. Increased sales of conveying machinery by 50%, by identifying stock in Warrington and Sweden and selling with factual condition information.
• Promoted to take charge of Spare Parts purchasing and leading team of 4 former colleagues.
• Recognised by head office for exceptional increase in sales.
• Invited to join numerous client-facing teams managing machinery integration projects, raising internal profile.
• Promoted to Machine Coordinator taking overall responsibility for selling used machinery around the world.
• Created online database carrying expert information and evaluation of all used machinery.
• Achieved target of reducing £1.3million stock by 50%.
• Made redundant following corporate reorganisation.


Education

BA(Hons) Business Studies – Middlesex Polytechnic 1988-1991

HND Business & Finance – Gloucester College of Higher Education 1986-1988

2 A Levels – Kingston Grammar School
7 O Levels


Skills

Account Management, Business Development, Client Relations
IT Skills: Competent use of all MS Office applications.

Other

Training:
Commercial Awareness Key Account Management
Customer Service Management Development
Team Building Communication Skills


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