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IT Management Consultant

IT Management Consultant

Work Experience

CAREER SUMMARY

An IT professional specialising in project management. A considerable experience of consulting in the public and private sectors including interim management, management consulting, business continuity and disaster recovery, programme management, project management, business studies, bid management, IS/IT strategy, full development life cycle, computer operations, feasibility study, requirements analysis, testing, technical evaluation and systems procurement. Excellent communicator with own staff and clients, especially at board level, practical, honest and hard working.


Most Recent Work

Interim (Transition) Management, Project Recovery, IT Disaster Recovery, Business Continuity - developed Risk Analysis and DR/BC planning method, Year 2000 project consultant - developed Y2K strategy and conversion methods, Programme Manager and Project Manager - responsible for production of both company projects strategy for year 2000 date conversion and software certification testing and managed a number of Year 2000 conversions projects. Set up a large multi-million dollar project in USA using off-shore resources in India, France and UK.


Other Significant Roles Have Included

Projects Director for a leading edge software house supporting the cable TELCO industry. Established project management group and standards based on PRINCE
Projects Manager commercial developments for IBM mainframe, midrange and client/server
Government and Defence consulting and project management assignments under PRINCE
Water Utilities Service Level Agreements (SLAs) & Water Quality system development
Account Management customer facing
Operations Management - IBM Mainframes & Midrange
Management Consultant including Consultancy Bid Manager


Technical Background

IT support, system and business analysis, application and software programming plus telecommunications engineering.



PROFESSIONAL EXPERIENCE

History

From-To-Employer

April 2000=Present Freelance

July 1999-April 2000 Catalyst-Solution plc

June 1999-July 1999 Freelance

Nov 1993-Jun 1999 Anite Systems

1986-Nov 1993 P-E International

Jun 1976-Jun 1986 Freelance

School June 1976 BT, Courts, Eaton Ltd

April 2000 - Present
Freelance Management Consultant

Client-Role-Description
District Council Interim IT Management and Project Management A transition IT Management role to fill in between permanent IT manager incumbents. In addition to normal line management, the role required the management of a major Best Value infrastructure project to rebuild the computer room. This included the replacement of the networks and introduction of new file server & network servers for Windows 2000, Intranet access and mail delivery upgrades plus roll-out of 260 PC upgrades to new spec & Windows 2000 plus user training.
County & Borough Councils Consultancy and Interim IT Management Providing support to management board, consultancy & guidance for two councils that have operated a joint ICT function for 25 years, to dissolve the partnership and build two separate IT departments. Tasks included production of a restructuring strategy, manage re-staff of the ICT department, staff selection, advising on outsourcing partners, platform migrations and e-government developments, recovery of problem projects and recommendations for project and general IT standards.
UK Brewery Business Continuity Consultant Prepared draft business continuity plan for the brewery's IT systems and infrastructure. Provided guidance and consultancy for the DR team.

Telephony Company Interim Project Manager Provided Project Planning and Risk Analysis services to help set up a Switch support migration project.

Large UK ISP Interim Programme Manager Planning and Programme Management for the introduction of a billing system package, and the introduction of billable products. Assisted client with the engagement of 3rd party suppliers for software, platform host & Call Centre operation.

Truck Manufacturers Business Continuity Consultant Provided business continuity consultancy advice and guidance and prepared a draft IT disaster recovery plan for the UK IT operation.

Re-insurance Underwriters Business Continuity Consultant
Technical and Infrastructure Risk Assessment of Insurance company's IT installation. Core applications included - multiple implementation of IMACS on back-office AS/400 platform plus supporting NT servers for Internet, e-commerce, networking, access to the London Underwriting Centre and the London Processing Centre.
Investigated infrastructure security, backup regime, access controls and protection and system security and recommend improvement measures.



July 1999 - April 2000 Business Continuity Mgr with CATALYST-SOLUTION
Client Role Description
UK Client base Business Continuity Manager

Developed Business Continuity Strategy and Methods for IT Disaster Recovery and Business Recovery. Developed marketing strategy and pre-sales support. Led and undertook a number of major business continuity assignments including Project Planning, Risk Analysis, Contingency Planning, Testing and Implementation.
Managed customers expectations and recovered ailing BC project. Established partnership with Software Application developer.
Prepared detailed proposals for prospective business continuity work including summary of client requirements identified in pre-sales consultancy plus work effort, resource and cost estimates.




June 1999 - July Freelance Consultant
Client Role Description
Epson Telford Ltd Business Continuity Consultant

Business Continuity consultancy – preparation of IT Disaster Recovery plans to migrate core systems to a third party DR facilities provider. 3 tier client/server systems using AS/400 as file server, Compaq servers and NT4 network.
Also provided backup improvement recommendations and crisis team general procedures.


Nov 1993 – Jun 1999 Senior Consultant with ANITE SYSTEMS
Client Role Description
Internal Bid Manager
Prepared a number of large bids for government assignments based on notifications from the European Journal and commercial invitations to tender. Managed the bid processes from initial interviews through to delivery and supplementary, best and final selection.

Garment Manufacturer Project Management Consultant




Business Analyst Millennium Business Continuity consultancy to recover ailing Year 2000 project. Project auditing, recommended project standards and procedures, development department resource organisation, project strategy, planning and reporting. Specified testing strategy and systems implementation strategy. Monitored and developed supplier compliance and embedded chip testing and chip replacement programme.
Prepared outline strategy for ERP upgrade and e-commerce trading.

Vehicle Leasing Company Business Continuity Consultant

Conducted threat assessment and business impact workshops, identified preventative measures and disaster recovery strategy. Prepared IT DR plan for AS/400 based core business systems to 3rd party DR facilities provider. Identified requirements for relocating call centre operation, IT department and core business functions to DR offices.

Vehicle Transport Company Business Continuity Consultant

Business Continuity Management assignment including threat assessment, business impact analysis, preventative measures and disaster recovery plans for IT systems and core business functionality.
Report including IT disaster recovery plan, and business recovery plan for Kilostream and ISDN communications, office functions, engineering workshops, stores and 150 vehicle fleet. Identified extent of embedded chip impact and instigated supplier compliance programme.
Systems based on AS/400 and client/server platforms were supported by IBM DR contract. Prepared extensive preventative measures recommendations including backup strategy, system access controls and physical security, extension of NT network, imaging of paper based plans and data, alternative voice communications, power generator and business continuity procedures and practices.
Provided alternative plans for migration to 3rd party DR provider.

Abu Dhabi Department of Planning Programme Manager
Team 12, Budget £1.3m
Control of a large three phase IT infrastructure study, planning, specification, ITT & supplier evaluation and selection, development and project management under PRINCE.
Preparation of invitation to tender (ITT/RFP) documents for 3rd party contractors.

Equipment Rental Company Project Consultant
Prime contractor for Year 2000 conversion - AS/400 using UK tools partners, project planning, team structure, Y2K testing strategy, 3rd party supplier management. Provided Project Management, resourcing, progress monitoring, performance tracking and reporting.

NRS (Refrigeration Supplies Company) Project Manager
Team 6, Budget £350k

Prime contractor for Year 2000 conversion - AS/400 using UK tools partners. Project planning, team resourcing, progress monitoring and reporting, Y2K testing strategy planning, implementation strategy and 3rd party supplier management. Hybrid PRINCE project management method and MS Project software. Introduced Change Management, Configuration Control and reporting standards and procedures.

Duke Power, Energy Company Senior Programme Manager
Team 250 (USA, UK, France & India), Budget £20m

Sub-contracted for Year 2000 conversion of software application systems on IBM mainframes, Dec/VAX midrange systems, client/server and PC desk top systems. Large $30m assignment using Indian offshore contractor in Bombay plus other international resources in UK and France. Built project plan, defined conversion hardware requirements, impact analysis and conversion strategies, Y2K testing strategies and implementation plans for each platform type.
Work was conducted in alliance with client staff and other consultant suppliers IBM, Ernst & Young and Peoplesoft.

Health care Organisation Project Consultant Developed global year 2000 strategy for IT systems identifying exposure in each Op Co. Planned remediation & testing.

Commercial Assistance Org. Project Consultant Year 2000 awareness programme and senior management workshop.
Anite Systems Management Consultant Year 2000 fitness audit of internal systems. Prepared in-house methods document for year 2000 software conversion and for year 2000 software certification.

MDIS Project Management Trainer Provided training and exam invigilation for ISEB proficiency in project management, a course specialising in the PRINCE method.

Defence and Evaluation Research Agency  Management Consultant
Project Manager
Team 3, Budget £40k
Analysis of IS support needs, technical infrastructure plans, IS infrastructure programme.
Construction of evaluation test bed. (separate platform budget) based on VAX/Unix platforms to enable new software releases to be ‘user’ tested prior to roll-out.
Foreign and Commonwealth Office
Management Consultant Feasibility study under PRINCE and SSADM V4. Identified information processing, UK and international networking, hardware platforms and business requirements. Prepare study report comprising three options and identified project risks, costs, time scales and resources needed.

Department of Trade and Industry
Project Manager
Team 4, Budget £80k
RAD / SSADM hybrid design and development using Microsoft ACCESS to build a Contact Recording system based on hybrid ICL client/server network
Bytel Limited

Projects Director
Team 40, Budget £1.5m



Account Manager
Projects & Quality Director responsible for establishing Projects and Quality Group plus managing the Customer Support Group for TELCO software house marketing a Subscriber Management & Billing System. Introduced project standards based on PRINCE, project reporting procedures and quality standards based on corporate disciplines.
Managed major TELCO customer (Bell) – managed client expectations, modifications, new software release roll-outs and new installation.
MOD - British Army
Management Consultant Data migration strategy for army-wide (UK, Europe and NI) information and retrieval system. PRINCE project management and JSP101 army standards used throughout.

ICL Project Manager
Team 3, Budget £60k
Configuration Management system development using MS ACCESS


1986 - Nov 1993 Management Consultant with P-E INTERNATIONAL
Client Role Description
Internal Bid Manager
Prepared tenders and bids for consultancy assignments in the IT sector for commercial clients and government and defence contracts. Worked with Partners in bid preparation and identified all resource requirements.

National Westminster Bank Management Consultant
Preparation of IT Purchasing system Invitation to Tender, supplier product evaluation and selection. C/S DBS, Sybase and Imaging systems selected.
Suffolk Water Company Management Consultant Preparation of IT department’s Service Level Agreement, negotiation and implementation.

Essex Water Company
Project Manager
Service Level Agreement implementation. Specified SLA performance monitoring system. Reviewed administration and performance procedures.

Parry Frame(Architects) Management Consultant IT migration strategy. Hardware platform upgrade, software version upgrade, performance improvements.

H Sichel & Sons Management Consultant IT migration strategy. Wine import and management system upgrades, data migration, hardware upgrades and operations strategy.

Statistical Office of the European Communities Management Consultant Database strategy and future operating platforms research. Database future direction e.g. relational, OO for multi-national multi-platform environment.

National Westminster Bank Management Consultant Requirements specification for purchasing system. Business process re-engineering (BPR), process modelling and implementation.

Esso Petroleum Management Consultant Feasibility Study and product evaluation and selection for human relations (HR) system including pensions, payroll and personnel functionality. Mainframe C/S Peterborough Software selected.

Devonport Dockyard
Management Consultant
Materials control business process re-engineering (BPR). Business models flowcharted and documented.
Severn Trent Water Authority
Project Manager
Team 25, Budget £825k
Water quality system – IBM mainframe, LBMS standards. Managed fixed price design, develop and test phases. Delivered on time within budget.
Devonport Dockyard
Project Manager
Team 6, Budget £790k
Purchasing System and Inventory Management and Control System. Client/Server environment on VAX hardware dockyard wide implementation.
Store and Inventory rationalisation achieving £m stockholding savings.
Standard Life Assurance Company Management Consultant Business Strategy Study. Desk top implementation, Networking & Imaging.

Jun 1976 - Jun 1986 Freelance Consultant
Client Role Description
Tobacco Kiosks Ltd Programme Manager
Team 1 to 5, Budget £450k

IT strategy study – P.O.S. system
IT department organisational study
Computer room refurbishment (separate budget)
Definition and management of systems acceptance procedures
Selection and implementation of a Nominal Ledger package
Specification, evaluation and selection of Office Automation system
Payroll & Personnel system Project Audit
Rank Xerox Business Analyst
Development Project Manager
Team 25, Budget £1.5m
Inventory control system business analysis, IMS DB/DC development, testing and implementation.
Equipment Invoicing system, metered and un-metered billing and financial reporting, DB2 JSD / JSP standards.
Marketing Statistics Analysis



Education

BSc Earth Sciences & Computer Studies

Telecommunications Certificate in Mathematics, Electronic Principles & Telephony

ISEB Certificate in Project Management for Information Systems (using PRINCE)

PV(S) MoD Security clearance.


Skills

Account Management
Bid Management
Business Continuity Management
Database Design
Development Life Cycle
Executive Consulting
E-commerce
E-government
Feasibility Studies
Hardware Planning
Implementations
Infrastructure
IT Audits
IT Disaster Recovery
IT Management
IT Strategy Development
Marketing
PC CASE Tools
PC Support Applications
Migration Planning
Product Evaluation and Selection
Programme Management
Project Management
Project Planning
Proposal Preparation
Public Sector Working
Quality Procedures
Requirements Specification
Resource & Consultancy Sales
Sales - Pre & Post Support
Staff Management & Restructuring
Staff Recruitment
System Design
System Selection
Systems Documentation
Tender Preparation
Testing Environment
Year 2000 Conversions


Languages

English

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