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Programme Manager

Programme Manager

Work Experience

2002 - Present
Product Development Director Portico Software Ltd South Wales.

The company - A Start Up Company set up to develop, market, sell and deploy Business Intelligence and Knowledge Management information system software products into manufacturing.
•Full P&L responsibility for the design, development and delivery of the programme for contract delivery, support, warranty, R&D and product maintenance strategies with accompanying operational procedures including risk assessment and client service level agreements
•Designed and sub-contracted company IT and IS infrastructure
•Sourced an integrated team of highly skilled data acquisition, relational and multi-dimensional database engineers and presales consultants.
•Defined the 1, 3 & 5 year strategic product road map to include IT and IS platforms and functionality with market opportunity and competitor analysis / positioning
•Hired technical / product pre-sales consultants and deployed a range of product positioning and change management strategies to maximize end user understanding and therefore returns.
•Through targeting Directors and Senior management, established and maintained partnered routes to market and directed 15 simultaneous product deployments in the UK, Europe and US.
•Through defining data capture and analysis techniques within manufacturing operations, identified savings of up to £4.5M (15% energy opportunity in a US Electric Arc Furnace) yielding returns on investment for clients of not more than 6 months and in some cases less than 1.
•Defined and managed the continuous development of the products functional IPR to include real time costing for all direct and overhead process costs, which following a programme of change delivered significant reductions in unit product costs through establishing and maintaining best practice.
•Developed the products data acquisition (Enterprise, Process and Desktop sources), access to data (Mobile & Web Access) and base technology (VB6 - C#, Win 2000 - MS.Net Server)

1999 – 2001 Operations Manager IEA Ltd South Wales.

The Company - An SI house delivering automation and information systems into manufacturing and service industries
•Project Managed a range of efficiency analysis products using Rapid Application Development and Prince project management techniques to reduce development times by 25% and establish best development practise
•Products based on Oracle Express MOLAP server, Oracle Express Analyser client, MS SQL7 relational store for both NT4 and Win 2000 platforms.
•Created strategic relationships with Oracle, Siemens and Compaq
•Tendered for and deployed 3 beachhead trial sites for £120k in the Pet Foods (reduced raw material consumption by 19% for the same product produced), Steel (reduced energy consumption by 22%) and Food (highlighted yield savings of 6%) markets
•Developed and implemented a change management system within each site to overcome local resistance to change and to ensure the ROI in the product was maximised.

1997 – 1999 MES Contracts Manager IEA Ltd South Wales.

•Revised the quotation process delivering far more competitive quotes whilst defining liabilities which resulted in additional sales of £1.5m from competitive tenders.
•Net Margins achieved with the new system were raised from -15% to +12%
•Designed and sold a new customer support system which achieved sales of £135k in Y1. Y2 saw a 95% take up rate for new customers and a 90% renewal rate from existing customers
•Managed the engineering project manager to deliver MES contracts for Vesuvius (Robotic Machining Centre), British Airways (Automated Spare Parts Pick and Place System located in Llantrisant), BAX Global (BA Automated Spare Parts Pick and Place System located at a Greenfield near Heathrow Airport)

1995 – 1997 Programme Manager Braibanti Golfetto SPA Padova, Italy

The Company - International suppliers of turn key milling processes
•With the area salesman achieved sales within the period of $15m in China and South Korea
•Installed, Tested and Commissioned 1 x 300 Tonnes per Day Wheat Flour Mills
•Commissioning of 3 x 200 Tonnes per Day Wheat Flour Mills

1994 – 1995 Project Manager Braibanti Golfetto
SPA Padova, Italy

•Installed, Tested and Commissioned 2 x 250 and 1 x 200 Tonnes per Day Wheat Flour Mills
•Achieved 40% reduction in typical installation times and reduced commissioning period from 6 weeks to 1 week

1990-1994 Director and Owner Wyndham Arms Somerset (UK)

Took a tired business and turned it into the busiest Pub / Restaurant in a 10-mile radius.

•Increased customer base by 75% in 3 years
•Raised annual revenues from £120K to £275K
•Improved net margin from 12% to 23%

1987-1990 Development Engineer INMOS Ltd Bristol (UK)

•Designed the Transputer test equipment then deployed it into production
•This included the training of both engineering and operational staff in its operation and use.

1987-1990 Support Engineer INMOS Ltd Newport (UK)

•Designed and maintained DRAM and SRAM test equipment
British Cellophane Ltd (Bridgewater) 1980-1984

•Apprentice Instrument Engineer studying control system technology and operation


Education

•2003 Professional Sales Training Full Time 1 Week
•2002 University of Glamorgan – MBA
•2001 Prince Project Management Training Full Time 1 Week
•2000 Professional Sales Training
•1984 HNC Distinctions - Industrial Measurement and Control Systems.


Skills

Full Life Cycle Product Management
Strategic and Tactical Planning and Execution
Programme and Project Management
Contracts and Operations Management
Pre-Sales
Sales and Marketing
Risk Analysis
Training and Change Management
Customer and Partnership Development
Bid Management
Warranty
Support and SLA Management
Staff Development and Appraisal.

Languages

English

Other

Methods
Continuous Business Improvement
Kaisen
6 Sigma
OEE & OPE Process Efficiency Analysis and Improvement.
Process Costing
Unit Product Cost
Diminishing Returns & ROI analysis
Energy Consumption & Emissions Efficiency Analysis and Improvement
Market & Product Fit Modeling
Portfolio
Resource
Competence & Competitive Advantage Analysis
RAD & PrinceII Product Development.


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