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Manager

Manager

Work Experience

Since June 2004
Acting as a consultant in B-to-B and B-to-C markets in the area of product & service innovation, marketing and communication issues via an independent company called MA4PA.


From December 1994 until June 2004
BROCOM
(Shared service platform of Brokers Federations & Insurance Companies for Bank / Insurance Brokers)
Founder, director and board member.

Responsibilities:
·Responsible for defining the company positioning and strategy.
·Defining the company business- and financial plan.
·Main responsibilities held: marketing, internal and external communication, business development, product/ service development and market research, HRM, coaching of numerous teams; ICT.

From September 1989 until now
Education as professor in Economics

Ehsal – Brussels Bachelors/Masters education

K.U. – Louvain Post Graduat
From January 1987 until January 1994

President of Insurance Brokers Federation

Main achievements:
·Reorganisation of FVF from a re-active syndicate into a pro-active federation
·Evolution from “short term problem solving” into “strategic planning”
·Introduction of professional permanent management team.


From april 1974 until January 1994
Noppe bvba
Insurance brokerage, bank agencies, tax advisors

Main responsibilities:
·Marketing & Public Relations.
·Market research in co-operation with Insurance Brokers and Insurance Companies.
·Project Management.
·Insurance & banking advisory tasks


Education

·Secondary school – Major in Latin/greec (Scientific A-level) – Berthout Institute Mechelen.
·University degree in Applied Economics with a specialisation in Finance, 1973 at K.U.- Louvain.
·University degree in Commercial en Financial Sciences with a specialisation in Marketing, 1974 at Handelshogeschool - Antwerp.

·Attendant to numerous Marketing, Direct Marketing, Sales and Management courses and seminars.
·Attendant to Total Quality Management, Change Management and Project Management courses.
·Attendant to numerous courses and seminars in financial services, insurance (non-life, life and health insurance) and legal matters.
·Attendant to numerous ICT courses (MS office etc.)




Skills

·Global marketing & management strategy
oCustomer Loyalty
OCustomer Relationship Management
oMarketing Management
·Financial Planning
·External and internal communication
·ICT- solutions
·People management
·Event organisation
·Insurance brokerage
·Private & Corporate Banking



Languages

·Dutch: mother tongue.
·French: excellent knowledge.
·English: very good knowledge
·German: basic


Other

Qualities:

·Leader & servant
·Team player
·People manager
·Communicator


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