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Project manager & business consultant SAP - PeopleSoft

Work Experience

She started her career in the function of Head Commercial Department of an international petrochemical concern in Antwerp in 1989. This role provided her with an in-depth understanding of the functioning and processes of distribution, logistics, accountancy, purchasing and quality assurance.

In 1994 she has been promoted to Marketing and Customer Care Services Manager. One of her responsibilities was the implementation of the new software package BPCS. Her project activities included mapping the business requirements, business processes and end-users needs with the new supporting system, identifying areas for improvement, liasing with IT, testing, managing the conversion from the existing data to the new information system and development of a training program.

In 1997 she joined Cimad Consultants organisation (part of IBM Global Services from 1998) where she was involved in the implementation of SAP projects with a primarily focus on implementation methodology and project management.

In 1999, she started as an independent consultant specialising in project management, business consulting and overall project support assignments with a clear focus on efficiency, practical applied methodology and organisational and practical change management as they are the key factors for a successful project implementation.

In her capacity of independent consultant, she worked for Volvo and Electrabel. Since 2000 she works for Telepolis in Antwerp to perform Project Management, Business analysis and Change Management in their PeopleSoft HR project for the City of Antwerp (8000 employees).

Always keen to achieve a successful project implementation, she is convinced that there’s a suitable solution for every problem. Her strong analytical intellectual capacity, her people management, communication and team building skills and her management skills are key factors contributing to the quality of her project management performance. Structured working methods and tools, based on an efficiently applied methodology enable her to deliver beyond the management of a project. It also delivers results, which are of high standards in quality, efficiency and adequacy to the customer’s business environment and requirements.

Project experience:
Period: January 2000 – present
Company: Telepolis Antwerp – Provider of IT-solutions for OCMW, the Harbour and the City of Antwerp (8000 employees)
Function: Project management & business analysis
Project: Implementation of the following PeopleSoft HR modules (Recruit Workforce, Administer Workforce, Monitor Health & Safety, Administer Training, Time & Labour, Absence Monitor, Evaluation system
Other activities:
* Design of a CD-rom for selfstudy of the PeopleSoft Evaluation Module
* Set-up and implementation of a Meal Voucher System

Period: April 1999 – April 2000
Company: Volvo Gent – manufacturer of cars and trucks
Function: Project manager and business analyst
Project: Development of the shipping and dispatching module as part of the bespoke Volvo Forwarding Administrative Services system (FADS). The application covers the shipping and dispatching processes in Belgium between Volvo units, returns to suppliers, urgent deliveries, billing of transport costs, tracking and tracing,...

Period: April 1999 – September 1999
Company: Electrabel Brussels – Utilities providing electricity, gas and cable TV
Function: Project co-ordination and account management
Project: Analysis and development of the technical needs to enhance the standard SAP help function to obtain specific customised help functionalities after pressing F1 on a SAP screen.This F1 help function will start an external explorer with customer specific end-user documentation, which is stored in Panagon-Filenet.

Period: January 1998 – February 1999
Company: Interelectra Hasselt – Utilities providing electricity and cable TV
Function: Project management, Quality assurance and Training coordination SAP
Project: Implementation of MM (material management), PS (project management), SD (Sales and Distribution) and the financial modules FI, CO, AA, and ISU/Ferc in SAP R/3

Period: November 1997 – February 1998
Company:Cimad Belgium – Provider of consultancy services and IT-solutions
Function:Project manager SAP
Tasks: Tender evaluation, Proposal making, Project Approach Development, Presales Activities and Customer Presentations for several prospects such as:Interelectra - Agfa Gevaert - AWW - VLM - WVEM

Period: 1995 – November 1997
Company: Castrol Belgium NV (Burmah Group) Antwerp provider of fuels and lubricants
Function: Marketing and Customer Care Services Manager
Project: Implementation of bespoke applications, as an extension of BPCS such as:Registration system for customer rebates, Follow-up of customer contracts, Prospecting tool for the sales representatives
Other activities:
*marketing manager
*involvement in internal optimisation projects and reorganisations
*development of reporting and marketing plans for the local board of directors and the headquarters in England
*SWOT (Strengths, Weaknesses, Opportunities and Threats) -analysis and customer satisfaction survey
*Restructuring of the sales force and guidance of the organisational and administrative impact
*Participation in waste management project
*Member of the stock forecasting team

Period: 1989 – 1995
Company: Veedol Belgium NV (Burmah Group) Antwerp – provider of fuels and lubricants
Function: Head Commercial Department
Project: Implementation of BPCS (ERP package), a supporting system for commercial, financial, and logistic business processes
Other activities:
* re-engineering and organisation of the internal and external (sales force) commercial department, with development and documentation of procedures and document flows
* responsible for the quality assurance system ISO 9002 - development, co-ordination, follow up of the procedures and redaction of the quality manual

Education

- Masters Degree in Applied Economic Sciences, UFSIA, Antwerp, 1989
- Qualified Higher Secondary School Teacher of Applied Economic Sciences, UFSIA, Antwerp, 1991
- SAP Project Management Methodology and Practices, La Hulpe
- Overview of SAP R/3 Application modules FI - CO - MM - PP and SD, La Hulpe
- Overview of IS-U/CCS System (Customer Care Services), Atlanta
- PeopleSoft - Getting the most out of HR

Skills

Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Project
Microsoft Access
Microsoft Outlook
Showcase Strategy query tool
Cognos Impromptu
Cognos - Powerplay

Languages

Dutch Mother tongue
French Fluently
English Fluently
German Moderately

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