Operationeel Manager

Operationeel Manager

Work Experience

Fulfilling COO, Client executive, IT Consulting and IT Service Delivery focused job roles for the last 20 years. Last 1,5 year I was COO for Motiv ICT Security, delivering managed security services, with a focus on the Dutch market.
Previous 7 years I was director for METRI, an IT consultancy firm, specialised in Strategy, Sourcing & Benchmarking. Initially responsible for the end-2-end operation of all projects and product development within the company. Last 1,5 year responsible for sales, business development & delivery towards IT service suppliers & other key accounts.
Previous 11,5 years I built the experience within the supplier companies IBM and Atos as a Delivery Project Executive for an international IT outsourcing deal, end-to-end responsible service manager and Siebel & SAP process and implementation consultant.
I strongly believe that the IT-Business cooperation would benefit from the ‘Why – How – What’ approach to bring IT closer to the business needs. So often we spent too little time asking those questions or put the answers down more explicitly. I have learned and experienced that asking questions will bring the added value on top of the productivity and efficiency.
I get energy from structuring (complex) situations, choose an approach and the realisation based on team effort.


2018 Lean Six Sigma Black Belt education

2017 CISSP (Certified Information Systems Security Professional) training

2014 & 2016 International coaching program at MMS institute, accreditation by ICF

2012 Sales training

2007-2008 IBM management program

2002-2005 Personal development training including negotiations, presentation techniques and fast reading courses

2003 Certification ‘Service Manager ITIL Support and Delivery’

2002 Project management course

Feb 2002 Siebel consultant certification

Jan 2002 NIMA - A marketing certification

1998-2000 SAP courses for Workflow Management, Implementation Methods, Human Resources, Finance

1999 Financial Management at ISBW institute

1998 Education for SAP FI/CO consultant within Origin

Sept 1991-May 1997 ’International Economic Relations’ at the University of Amsterdam, equivalent to Master of Science

1983-1990 High school ‘De Breul’ in Zeist


Dutch (mother tongue), English (fluent), Spanish (basics)


Personal qualities and skills I use to get the job done:
Sense of responsibility, proactive, pragmatic & result oriented, good listener, ask questions, the ability to motivate others, integrity, flexible, perseverance, team player and capable to work independently.