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Quality Manager / General Manager

Quality Manager / General Manager

Work Experience

AREAS OF EXPERTISE
Client Relationship Development Development/Maintaining QMS
Lead Auditor Experience
Organizational Leadership
Staff Training & Development
Technical Procurement
Solution Selling Initiatives
Managing Plans/Budgets
Sales Experience
Public Speaking & Presentations Project Management QM/IT
Staff Responsibility


PROFESSIONAL EXPERIENCE

01/2007 - Present SELF EMPLOYED — Aichach, Germany
Quality Consultant, Controller, Plant Manager
Beside of my studies for my Ph.D. in Quality and Technology I choose to work on a self employed basis because of improved time management. I offer consulting and training for companies in different businesses whenever there is time available. I worked as q Quality Consultant, Controller and Plant Manager for the plastics injection moulding industry. As a Quality Consultant I planned and developed QMS “from scratch on”, trained the employees and worked on the ISO-certification of the organizations. As a Controller I developed and implemented planned versus actual systems, businessplans, improved balances and cost calculation. As a Plant Manager I managed manufacturing in the plastics injection moulding industry (60-100 employees). This include all kind of activities such as planning of ressources, cost calculation, reporting, observation and improvement of manufacturing processes.

12/2004 – 12/2006 Alcoa Fastening Systems – Aichach, Germany
Quality Manager
Development of a process oriented QMS (Quality Management System) based on ISO 9120:2000 (supplier for the aerospace industry). I had to create all needed documents, train the BPOs (Business Process Owner) in order to make them ready for taking care of their processes, implement an intranet application for the complex document control of this industry. The regulations of the aviation administration had been trained and integrated in the business processes. Systems like APQP-, FMEA- and PPAP had been desinged an implemented. Additionsl I worked in global project teams to reduce failures caused by delivery of wrong parts to customers.

12/2001 - 11/2004 M.Braun Inertgas Technology GmbH — Garching, Germany
Quality Manager & IT Manager
Quality Manager: Development of a process oriented quality system based on ISO 9001:2000, the QMH (Quality Management Handbook) and all quality related documents, training of concepts and conducting trainings for 14 internal auditors and the management team.
IT Manager: Implementation of the new Navision ERP (Enterprise Resource Planning) system in only 8 weeks, data migration of older systems, train the trainer and user, design of the application, creating reports, develop and maintain the application. Further budget control, management of the administration and software department, trainings & developments.

06/2001 - 11/2001 Self Employed — Kochel, Germany
IT and Controlling Consulter and Trainer
My customers are companies of different sizes. Mainly I give consulting and training in IT and controlling. Often I had to design and develop solutions, because most smaller companies had no resources to do that.

11/2000 - 05/2001 Changepoint Deutschland GmbH — Munich, Germany
Presales Consulter-Project Management
My position was about technical consulting and development of a fine specification for ASP (Application Services Providing) applications used by the software industry. Main focus of the service was about project management. Our customers had been IT professionals. Therefore a high level of sales ability was essential. I was responsible to define if the customer needs could be fulfilled and how much efforts in programming in order to achieve that target had to be invested. For that duty I could use resources in Germany and Canada. 70% of all projects had been done in the English language. Changepoint is a Canadian enterprise. In 2000 the company started an own settlement in Munich. But crisis at the new market lead to retreat from the German market activities. I was one of the last employees to leave the company.

01/2000-11/2000 WISOAK (Training Academy) — Bremen, Germany
Multimedia Programmer
Full time training in web programming. In order to be able to offer more market asked abilities I decided to invest in this training about HTML, XHTML, JAVA, JAVASCRIPT, ASP, and AUTHORING SOFTWARE.

04/1998 - 12/1999 SELF EMPLOYED — Bremen, Germany
IT and Controlling Consulter and Trainer, Flight Instructor
My customers are companies of different sizes. I consulted and trained in IT and controlling topics. Often I had to design and develop solutions, because most smaller companies had no resources to do that. As a flight instructor I trained students in Germany to achieve PPL/CPL/IFR licenses.

11/1991 - 03/1998 KRAFT JACOBS SUCHARD (Food Industry) — Bremen, Germany
Team leader Data Porting, Technical Procuremement, IT Instructor, IT Project Manager
Team Leader Data Porting: Managing a group of 6 persons. Implementing HAG SAP-Data into Kraft Jacobs Suchard SAP R/2 System much faster as scheduled. Therefore the company hired me.
Technical Procurement: Purchase orders, reporting (like supplier performance, ABC-Analysis), presentations, IT support for the whole department.
IT-Instructor: Design an conducting very accepted trainings (development of specifications, handbooks).
Project Management: implementing IT in the customs department, in this case a database driven solution for recalculating of taxed components of coffee for repayment by legal authorities.

10/1990 - 10/1991 FLIGHT INSTRUCTOR — Plainview, Texas, USA.
Instructor for international pilot students for PPL, CPL, and IFR licenses.

03/1989 – 09/1990 GBC-DEUTSCHLAND GMBH — Hannover, Germany
Technical Sales
Sales representative of commercial binding systems. My customers had been printing shops and marketing departments of enterprises of a specific size.

06/1987 – 03/1989 WISOAK (Training Academy) — Bremen, Germany
Commercial Business Training
Controller at MBB (Messerschmidt Boelkow Blohm - Airbus Industries).

01/1979 – 05/1987 DIFFERENT JOBS
and longer time in foreign countries (USA, Philippines)

07/1977 – 12/1978 GERMAN ARMY
RANGER








Education

University
Ph. D. In Quality & Technology
Dissertation about integration of different standards in a management system and IMS (Integrated Management Systems) using an example of the aerospace industry.

WISOAK (Training Academy) — Bremen, Germany
Commercial Business Training

EDUCATION/IMPORTANT TRAININGS

BSI — Los Angeles, USA — RABQSA certified ISO 9001:2000 Lead Auditor
Different — certificates in Quality such as certified Quality Manager
DELTA MANAGEMENT — Aichach, Germany — Situative Leadership
ACT — Duesseldorf, Germany — Solution Selling
BADORI — Deggendorf, Germany — mySAP R/3 Consulter Project and Quality Management
WISOAK (Training Academy) — Bremen, Germany — Multimedia Programmer
FERNUNIVERSITAET HAGEN — Bremen, Germany — Financial Controlling
US PILOT LICENSES — Plainview, Texas, USA — PPL, CPL, IFR, CFII, ME
WISOAK (Training Academy) — Bremen, Germany — Commercial Business Training
HIGSCHOOL — Bremen, Germany


Skills

Experienced in planning and development of process based quality systems. Customer oriented. Leading meetings in different levels successful. Combine expert communication, negotiation, team-building, and strong presentation skills. Project management in teams of up to 25 employees and about $2,000,000 of worth. Able to generate informative reports via ODBC connection by using different ERP (Enterprise Resource Planning) systems. Very strong knowledge in the aviation and manufacturing sector. The focus of my studies for my Ph.D. is integration of different standards in organization of processes for distribution and manufacturing sites in the aerospace industry. Used to create training programs in paper form and as CBT (Computer Based Trainings). Experience in different departments of organizations such as quality, sales, procurement, administration, IT, and training. Successful self employment for years.

Languages

English fluent

Other

Author of nonfiction books like “QM for IMS” (Quality Manager for Integrated Management Systems). Published articles in German flight magazines, IT training materials and CBT (Computer Based Training) systems for pilot training programs.

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