Flex Manager

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Credit Executive

Credit Executive

Work Experience

Consultant AR a.i. Jacobs Elektro Groep 2016
• Analyzing AR portfolio and processes
• Determine and describing Credit Policy
• To train and coach AR employees

Business unit manager Invoicing & Debt control GGN (bailiff) 2014 - 2016
• Provisioning and implementation of new software
• Responsible for setting up and expanding operational Department
• Responsible for further development of the proposition
• Supporting Sales (quote to contract)
• Development Total Cost of Ownership Tool
• Coaching of credit professionals
Result; quadrupling revenue for 2015 compared to 2014 and a doubling of Sales funnel 2016.

Manager International Collections GGN 2015 - 2016
• Developing and reorganizing operational department
• Review of existing contracts with agents abroad
• Optimization with Sales
Result; 30% less in collectable files and a substantial decrease in process time.

Owner/ Senior Consultant Credit Control Audit Services BV 1999 -present
Consultancy en advice concerning Credit Management en collections, practices and acquisition interim assignments

Billing Manager a.i. Ziggo BV 2013 - 2014
• Responsible for monthly invoicing (on time and up to standard)
• Member of Management team
• Coaching and developing Staff and Teamleads (Lean);
• Participating and sponsoring several projects (Sepa, Cust.Journey,etc)
• Advising role in Tender for collection agencies and within total B&C domain
• Participation in departmental reorganization and initiating improvements
• Implementation new Billing Engine (RBM)
• Substitute MT during holidays (144 FTE)
• A.i. teamlead ICT and Test Coordination.

Advisor/ Consultant a.i. Rentokil Initial 2012
• Analyzing AR portfolio Belgian subsidiary
• Presenting conclusions to Board of Directors (CFO, CEO, CCO).

Credit Manager en Manager AP a.i. VPZ Assuradeuren 2010 - 2011
• Responsible for closing down of Subsidiary
• Ensuring a correct transition of all activities to new owner
• Member of Management team
• Handling and updating portfolios > 140.000 customers
• Responsible for the completion of full administration and SLA’s

Project manager Bijzonder Beheer a.i. Electrabel Retail BV 2010
• Cleaning and remediating Special Asset portfolio
• Providing workshops and presentations on process changes
• Advising on implementing Credit Management Software
• Supervising coaching and personal development processes
• Responsible for budgetting
• Monitoring customers by using, D&B, Atradius, Chamber of Commerce.

Credit Manager a.i. Chubb Varel Securities BV 2009 - 2010
• Development and deploying various process optimization projects
• Analyzing process leakages within portfolio
• Responsible for correct integration with new Business Partner
• Monitoring customers by using, D&B, Atradius, Chamber of Commerce.

Project manager a.i. Interpolis Amsterdam 2008 - 2009
• Responsible for analyzing and handling portfolio
• Advising on implementing Credit management software
• Initiating process changes (due to merger)
• Developing Credit Management Roadshow
• Responsible for budgetting.


Project and Operational Manager a.i. Fin. Serv. Achmea 2005 - 2007
• Initiating credit management audits on 23 different labels
• Responsible for budgetting
• Operational manager SSC Collections department
• Expert project member Tender collection agencies
• Developing process synchronisation

Project manager a.i. Stater 2004 - 2005
• Collecting ”forgotten” invoices (> 3 year).
• Developing Excel driven collecting process

Financial manager a.i. Delta Lloyd Insurance 2004
• Operational manager
• Responsible for implementing SLA’s regarding collection
• Member steering committee implementation software (QSP-AR).
• Participating in a variety of projects and programs.
• Member of Management team and advisor of the Board
• Creditchecking (BtB) through D&B, Atradius, Chamber of Commerce

Other Interim assignments ( UWV, TUI, Syntrus, PVF) 1999 - 2013
• Implementing Management Dashboards
• Operational Manager AP
• Operational Manager AR
• A.O./I.C.
• Working on internal and external SLA’s (SSC)
• Performing several Credit managament audits
• Developing workshops and short term courses
Risk Manager Talkline Benelux BV (Telecom) 1998 - 1999
International Consultant a.i. NCM Eurocollect (o.a. GE-Capital, Telfort) 1996 - 1998
Manager AR/AP Solvay Chemical BV 1992 - 1996
Production Manager Intrum Justitia BV 1989 - 1991
Manager Debt Control XP International 1986 - 1989
Dutch Special Forces (Korps Commando Troepen)

Education

Postgraduate course International Credit Professional (Michigan Univ. USA)
Business Administration (Open University)
High school
Didactical skills
Coach to Win
Prince2 Foundation
Lean Management
Projectmanagement for operational managers
Shared Service Centers
BBSC implementations
Management skills for intermediate and high level Management
Practical management
Advanced course Excel for financials
MS Office Power user
Access for Financials
Management reporting through VBA Excel
Reporting skills
Negotiating to win
Creditmanagement and juridical aspects
Several courses regarding personal development (presentation techniques, personal empowerment and leadership, commercial skills and time management)

Skills

Result Driven
Self starter
Emphatic
Pragmatic
Organization sensitive

Languages

Dutch (Native)
Engels (Good)

Other

Other activities
• Co Founder M3CM (Non-profit initiative) 2013 - 2016
• Member Exec. in Finance Credit and Int. Business 2008 - 2016
• member Credit Research Foundation 2006 - 2016
• Trainer Academy for Inspirational Leadership 2012 - 2013
• Trainer at Flanderijn Trainingen (bailiff) 2011 - 2014
• Trainer at KennisClinics 2010 - 2012
• Teacher at Credit Management Institute 2009 - 2012
• Member Examination committee (Postgraduate course) 2007 - 2012


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