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Continuous (& Breakthrough) Improvement Expert

Continuous (& Breakthrough) Improvement Expert

Work Experience

(International Oil Company):
Locations: Benelux, France, Germany, UK, Spain, Italy, Denmark, Kuwait
Centralisation and Standardisation of Customer Service units within Europe - project manager.
Customer Service Manager.
Retail Marketing Non Food Marketing Advisor.
Retail Territory Manager (Service Stations)
SAP implementation project team leader for Sales & Distribution.
Supply Chain improvement project team leader.
Lean Six Sigma implementation project manager.
Lean Six Sigma Project Portfolio Manager.
CRM implementation project manager.
Quality Management Implementation Project Manager

Education

Lean Six SIgma Black Belt (certified by Rath & Strong)
ISO 9001: Lead Auditor (certified by TUV Rheinland)
Project Management (Prince2 based)
Senior Management Program - Ashridge Business School UK

Skills

Customer Service
Lean Six Sigma Black Belt
Quality Management (ISO 9001:2008 Lead Auditor)
PMO
Change Management
Training & coaching
Stakeholder management

Languages

Dutch - native
English - Fluent
French - Fluent
German - Knowledge

Other

IT -
Rational Focal Point
MS Office
SAP SD
Mavim Rules 8
Archie
Rational Focal Point - IBM Portfolio Management


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